Terms of service

Welcome to Skriban. By accessing or using our website and purchasing our products, including Notebooks & Journals, Pens & Writing Instruments, and File Organization items, you agree to be bound by the following Terms of Service. Please read these terms carefully before making any purchase or using our services.

1. User Agreement

By using Skriban, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree to use our website solely for lawful purposes and in accordance with these terms. All orders placed through Skriban are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to instances of pricing errors, stock unavailability, or suspected fraudulent activity. You are responsible for providing accurate and complete information during the checkout process, and we will not be liable for any issues arising from incorrect details provided by you.

2. Limitation of Liability

Skriban shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of our products, including but not limited to loss of profits, data, or business interruption. Our total liability for any claim arising from these Terms of Service or your use of Skriban shall not exceed the total amount paid by you for the specific product giving rise to the claim. This limitation applies to the fullest extent permitted by applicable law, regardless of the form of action, whether in contract, tort, or otherwise. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

3. Intellectual Property

All content on Skriban, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Skriban or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content without our prior written consent. The Skriban name, logo, and all related product names are trademarks of Skriban. Unauthorized use of any intellectual property may result in legal action. For inquiries regarding the use of our content, please contact us at [email protected].

4. Refund Policy

We strive to ensure your satisfaction with every purchase from Skriban. If you are not completely satisfied with your Notebooks & Journals, Pens & Writing Instruments, or File Organization products, you may request a refund within 30 days of the delivery date. To be eligible for a refund, items must be unused, in their original packaging, and in the same condition as received. To initiate a refund, please contact our support team at [email protected] with your order number and reason for return. We will provide you with return instructions. Refunds will be processed within 14 business days after we receive and inspect the returned items. The refund will be issued to the original payment method used during purchase. Shipping costs are non-refundable, and you are responsible for return shipping fees unless the item is defective or incorrect. Exchanges are handled on a case-by-case basis; please contact us for assistance.

5. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Skriban operates, without regard to its conflict of law principles.