Shipping policy
Shipping Policy
At Skriban, we are committed to delivering your notebooks, journals, pens, writing instruments, and file organization products with care and efficiency. Please review our shipping policy below for details on how we process and deliver your orders.
Shipping Method
We offer a single, reliable shipping option: Standard Shipping. This method is available for all orders placed on our website. Please note that we do not provide expedited or express shipping services at this time.
Shipping Costs
Shipping fees are calculated based on the total weight of your order and your delivery address. There are no free shipping promotions or waivers available. The exact shipping cost will be displayed at checkout before you complete your purchase.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.
Delivery Time
Standard Shipping delivery times vary depending on your location. Generally, deliveries are made within 5–10 business days after the order has been processed. Please allow additional time for remote or international addresses.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery. If you have any questions about your shipment, please contact us at [email protected].
Delivery Issues
If your package is lost, damaged, or delayed, please reach out to our support team at [email protected]. We will work with the carrier to resolve the issue as quickly as possible. Please note that we are not responsible for delays caused by customs, weather, or other unforeseen circumstances.
International Shipping
We ship to select international destinations. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Please check your local customs regulations before placing an order.
Contact Us
For any shipping-related inquiries, please email us at [email protected]. Our team is here to assist you.